Eric Ziegler
Compass Group > SelectionEricziegler@comcast.net
The Match Score indicates how well the individual aligns with the job. The overall recommendation ranges from 0.5 to 5.0, despite possible label variations
The assessment evaluates traits and competencies to assess the individual's potential for success in a specific role. The Leading Strengths and Potential Weaknesses section summarizes the top 2 traits where the individual falls within or outside the ideal ranges. The blue range represents the ideal scoring range for each trait.
A green indicator represents a score within the ideal range while a yellow indicator refers to a score outside the range. The score line’s position reflects the individual’s score relative to the general population.
The match area (blue area) represents the ideal range for each attribute in the role. The match indicator reflects their natural inclination for each attribute. When within the match area, their natural tendencies are likely to be beneficial. Being outside the match area may limit your natural tendencies and require attention.
The individual scored below the match area
Describe a situation that illustrates the kind of techniques that you use to stay organized and focused in your own work.
Listen for an ability to keep work organized.
ANSWER
The individual scored below the match area
Tell me about a time when you were not able to complete a project on time. What was the situation? What did you do? What was the outcome?
Listen for a tendency to miss deadlines and not hold self/others accountable.
ANSWER
The individual scored below the match area
Tell me about a time when you felt really frustrated or burned out at work. What was the situation? What led you to feel this way? What aspects of work tend to cause you frustration or stress?
Listen for the effects of frustration on the individual and how it may impact the individual's work. Was the ability to manage frustration and work through the issue effectively demonstrated?
ANSWER
The individual scored below the match area
What type of work do you like? Do you prefer variety or consistency? Why? Would you rather focus on one task or do several at the same time?
Listen for a dislike of or an inability to engage in multitasking.
ANSWER
Interested in learning more? Interview Best Practices
Are you prepared to conduct an interview? Great interviews always include these three things: a structured format, specific work-related questions, and consistency in approach.
Use the structured interview questions below to gather additional insight on this person, and follow this process for other people being interviewed. This creates a level playing field, enabling you to compare people using the same standard.
The individual scored below the match area
Describe a situation that illustrates the kind of techniques that you use to stay organized and focused in your own work.
Listen for an ability to keep work organized.
ANSWER
The individual scored below the match area
Tell me about a time when you were not able to complete a project on time. What was the situation? What did you do? What was the outcome?
Listen for a tendency to miss deadlines and not hold self/others accountable.
ANSWER
The individual scored below the match area
Tell me about a time when you felt really frustrated or burned out at work. What was the situation? What led you to feel this way? What aspects of work tend to cause you frustration or stress?
Listen for the effects of frustration on the individual and how it may impact the individual's work. Was the ability to manage frustration and work through the issue effectively demonstrated?
ANSWER
The individual scored below the match area
What type of work do you like? Do you prefer variety or consistency? Why? Would you rather focus on one task or do several at the same time?
Listen for a dislike of or an inability to engage in multitasking.
ANSWER
The individual scored below the match area
Describe a situation when you took the initiative to make a decision without direction or guidance from your supervisor. What happened? What was the outcome?
Listen for an ability to balance initiative with appropriate guidance seeking and input from others.
ANSWER
The individual scored below the match area
In previous jobs how have you learned about your company's offers, products and services? How did you learn what your competitors offered in these areas?
Listen for a desire and initiative to learn new things and build an expertise.
ANSWER
The individual scored below the match area
Tell me about a time when you had to respond to a request that seemed unreasonable. What was the request? How did you respond?
Listen for an attempt to meet the need to the best of their ability.
ANSWER
Describe a time when you had an important decision to make, but had several alternatives to choose from. What criteria went into your decision? What was the result?
ANSWER
Tell me about a time when you implemented a solution to a problem and then discovered later that the problem was not fixed. What actions did you take? What was the result?
ANSWER
Tell me about a time when you needed to adapt your communication style to meet the needs of a particular person or audience. What was your approach? What was the outcome?
ANSWER
Tell me about a time when you had a miscommunication with someone. What happened? How did you become aware of the miscommunication? What was the final outcome?
ANSWER
Tell me about a time when you were assigned an important task at work. How did you hold yourself accountable to ensure the task was completed on-time and up to standards? How did you approach the task? What was the result?
ANSWER
Tell me about a time when you were assigned responsibility for a work project, and you did not achieve your desired objective. What was the project? What did you do to accomplish it? Why do you think the project was not completed or fell short?
ANSWER
Describe a stressful situation at work that you experienced. What was the situation? How did you react to it? How did this impact your work performance?
ANSWER
Tell me about the last significant setback you had at work. What was the situation? What happened? How did you react?
ANSWER
Tell me about a recent time when you had to plan a project or some work you had been assigned. What was the assignment or project? Describe your approach.
ANSWER
Tell me about a project that you were responsible for planning that did not go as smoothly as you would have liked. What did you do? If you could redo the planning of the project, what would you do differently?
ANSWER
Give me examples from your recent work experience in which you contributed to improving the quality of a process, product or service. What was the situation? What did you do? Why? What was the outcome?
ANSWER
In the past, have you developed or helped to develop and implement quality standards and quality measurement processes? Explain the situation. What was your personal involvement?
ANSWER
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